Questions, considered

It depends on the journey. For hotels at Schiphol, around ninety minutes is sensible. For Utrecht, Den Haag and Rotterdam, allow roughly two hours, and more during the weekday rush or a large event. Your companion travels to you by train or car, and the coordinator will only confirm a time she can genuinely keep. Writing earlier in the day gives you the widest choice.

Yes, and it is often the surest way to secure a particular companion. Write with the date, the approximate time and the location. For a reservation made ahead the house may ask for a deposit, named in the conversation before you agree; once you have said yes in writing the reservation is final, and cancelling is charged under the terms. A brief message on the day to confirm the hour and the room keeps everything precise. Advance reservations are especially useful for weekends, dinner dates and overnights, when demand is highest.

Certainly. WhatsApp is our main channel and usually the quickest, but Telegram is available as an alternative, and both buttons appear on every page of the site. The coordinators, the confirmation process and the standard of discretion are identical on either app. Choose the one you already use and feel comfortable with.

Both. Hotels are the most common setting, but a companion can also visit a private residence or a serviced apartment. Please share the full address, including the house number, the floor and any entry instructions, and tell us if a concierge or doorman should expect her. The same discretion applies wherever the evening takes place.

You name the restaurant, the time and the dress code, and your companion meets you there or at your hotel beforehand, as you prefer. Dinner is followed by time together for the rest of the booking. Many guests reserve a table in Oud-Zuid or along the canals of the centre. The dinner date is priced on request and confirmed on WhatsApp before you commit.

Yes, a companion can accompany you to a social occasion, provided the setting suits the discretion of both sides. Share the venue, the time and the expected dress code when you write. Evenings with a programme often run longer than planned, so a longer format is usually wiser than a single hour; it is quoted on request.

Yes, subject to availability. An overnight begins in the evening and ends the following morning at a time agreed in advance. Many guests begin with dinner and continue at the hotel. Because it involves the whole night, please write early, ideally the day before. The figure is given on request and confirmed in writing, in the same conversation, before anything is fixed. An overnight is usually confirmed against a deposit, and once you have agreed it is final: the long-format windows apply, and more than 7 days' notice is needed for the deposit to become a credit.

Every booking begins from €180 per hour, across the whole collection. Longer formats, from two hours to an overnight, are quoted individually for the companion and the occasion, and you always receive the complete figure before you agree. The rates page explains how each format is structured; how a deposit and a cancellation are handled is answered below.

Sometimes, at the house's discretion: most often for a reservation made ahead of time, a long format such as a dinner date or an overnight, a duo, a journey, a first reservation or a busy date. The amount and the way to pay it are given in the conversation before you confirm, never on the site. The deposit is an advance on the figure and is deducted from it; the balance is settled when the booking begins. On a cancellation by the guest a deposit is never paid back: with early notice it stays with the house as a credit valid 12 months, and closer to the start it is kept against the cancellation charge.

Your coordinator will tell you straight away and, if you wish, suggest one or two women whose style and temperament are close to your first choice, ideally based near your location. You are never obliged to accept one. Should the woman confirmed to you be prevented from coming, and the reason is not of your making, the house does not decide for you: take a new date or a different companion without further charge, or have the whole of what you paid come back to you within 14 days.

Describe the occasion when you book. A business dinner, a concert, a late drink in the hotel bar or a quiet evening in each calls for something different, and every companion dresses with the occasion in mind. If there is a specific dress code, such as black tie or smart casual, mention it and she will follow it precisely.

Every companion in the collection speaks English. That keeps conversation easy for international guests, whether you are staying on the canals of Amsterdam Centrum or passing through Schiphol on business. Her profile notes any further languages she holds, so you can match her to the evening you have in mind.

Yes, every face is blurred, for the companion's privacy. The reason lies with the women themselves. Among those who work with the house are influencers with a public following, models who have opened campaigns and walked for fashion houses, physicians, lawyers and women who direct firms and practices, many of them with families. A portrait left unblurred on a public page is permanent; it can be indexed, searched and copied, and it would follow her into every other part of her life. Discretion is therefore the condition on which women of this calibre accept to work with a house at all, and it is what gives a guest an evening with a woman of substance rather than a picture. Unblurred portraits are never sent to new guests, however the request is phrased. Maud knows every woman in the collection personally; describe the evening, and she will propose the right companion. Each set is photographed of her and checked against her in person by the office before it is published, so the companion confirmed in your conversation is the woman who arrives, with the silhouette, hair and styling you saw. Because the face is not shown, a resemblance cannot be judged at the door, and 'she is not the woman in the photographs' is not a ground to cancel, to be refunded or to receive a credit; turning her away is treated as a no-show.

You can, by a message on the channel you reserved through, but a confirmed reservation is final and cancelling is never free: it is charged. For an hour to three hours, more than 48 hours ahead the deposit is held as a credit valid 12 months rather than returned (without a deposit nothing further is owed, and one is asked next time); between 48 and 24 hours, half the figure is due; inside 24 hours, or if you are not there, the whole of it. Dinner dates, overnights, duos, journeys and other long formats count in days: more than 7 days ahead for the credit, 7 days to 72 hours for half, under 72 hours for the whole. The deposit is set against the charge and anything above it is invoiced. A no-show, which means not at the address or not reachable within 30 minutes of the start, a wrong address, or turning her away at the door, is charged in full. If you would rather move than cancel, write before she sets off: one move of the date or the hour may be granted at the house's discretion, if her schedule allows, and the deposit follows the reservation to the new time. Without an agreed new time the original reservation stands and the windows above apply. Extra time is agreed in the conversation at the same rate, and ending early does not reduce the figure. Nor is there a cooling-off period: a reservation is a leisure service held for one date and one hour, and under article 6:230p, sub e, of the Dutch Civil Code (article 16(l) of Directive 2011/83/EU) such a service sits outside the 14-day right of withdrawal that distance contracts otherwise carry. The terms give a worked example.

Guests must be at least 21 years old, and bookings are for companionship only. We ask for courtesy, a clear head and respect for your companion's boundaries at all times, and a companion may end a meeting that falls short of these standards. The philosophy behind them is described on The Maison.

Yes. The conversation lives in your own messaging app, and you can delete it from your device whenever you wish. On our side we keep no client database; the only records held are the conversation in which the reservation and the terms were accepted and the payment record of any deposit, kept for as long as the reservation, a cancellation charge or credit, a dispute and bookkeeping require them, then deleted. No copy of identification is stored, and we ask for nothing beyond what the arrangement needs: no surname, no email address, no copy of any document.