Terms of the house

Black Label arranges social companionship: time, conversation and presence, by the hour or for the night. Rates reflect her time and company only; other requests are declined.

Guests treat companions with courtesy; aggression, illegal substances and recording a companion without consent are not tolerated, and she may end such a meeting.

A reservation is confirmed when the coordinator has set out in the conversation the companion, date, start time, length, hotel or private address, and complete figure, with any deposit requested, and you have agreed in writing; with a deposit, once received. Before that, nothing is reserved or owed; from it the reservation is final, her time held for you alone.

Whether a deposit is asked, how much and how, is decided per reservation and stated only in the conversation; it is an advance on the figure, the balance settled at the start.

Cancelling, by message on the channel you reserved through, is charged by the notice given, counted back from the agreed start. One to three hours: more than 48 hours before, the deposit is held as credit; 48 to 24 hours, half the agreed figure; under 24 hours, or a no-show, the full figure. Confirmed inside a window, a reservation is in it at once. Costs the house saves come off a full charge, the only sum owed.

In the half and full tiers the deposit is kept in full, the remainder invoiced, payable within 14 days. The credit is valid 12 months, for any companion of the collection, used once, not transferable, never paid out. Without a deposit, early cancellation owes nothing; one is asked next time.

An illustration: three hours at €540, deposit €270. Cancelled 30 hours ahead: half is €270, the deposit covers it. Cancelled 10 hours ahead, or not there: €540 due, deposit kept, €270 invoiced. A week ahead: the €270 becomes a 12-month credit.

Dinner dates, overnights, duos, couples, extended, multi-day, travel and event reservations take more of her calendar, so the windows widen: more than 7 days before, the deposit becomes credit; 7 days to 72 hours, half the agreed figure; under 72 hours, or a no-show, the full figure. Otherwise as above.

Not at the address, or not reachable on the number you reserved with, 30 minutes after the start; a wrong or inaccessible address; or the companion confirmed to you turned away at the door: each is a no-show, a cancellation in the final tier, deposit kept and balance invoiced.

One move of date or hour may be granted, at the house's discretion, if asked before she sets off and her schedule allows; deposit and terms follow. Without an agreed new time, the original stands and the charges above apply. Extra time is agreed in the conversation at the same rate; ending early does not reduce the figure.

A companion may end or decline a booking if a guest is visibly intoxicated, abusive or threatening, refuses identification when age is in doubt, gave a false identity or address, has unannounced extra persons present, or asks for anything beyond companionship: a cancellation by the guest in the final tier, figure due, deposit kept.

Should the house cancel, or the companion confirmed to you be unable to attend, through no doing of yours, the decision is yours: another date or another woman of the collection at no further cost, or everything paid returned in full within 14 days. A substitute is only ever offered; decline her and the refund follows. Events beyond either side's control: the same choice.

Faces in every portrait are blurred, for the companions' privacy. The office checks each set against her in person before publication; the companion confirmed to you is the woman who arrives, as shown in silhouette, hair and styling. As faces are not shown, 'she is not the woman in the photographs' cannot be checked at the door and is no ground for cancellation, refund or credit; turning her away is a no-show.

A reservation is a leisure service for a specific date and time; under article 6:230p, sub e, of the Dutch Civil Code (article 16(l) of Directive 2011/83/EU), the 14-day right of withdrawal for distance contracts does not apply.

Dutch law governs these terms and every reservation. If you are a consumer, this choice does not deprive you of any protection under mandatory rules of law.

The conversation in which the reservation and these terms were accepted, and the payment record of any deposit, are kept as long as the reservation, any charge or credit, a dispute or bookkeeping require, then deleted. No copy of identification is stored. Reservations under a false identity or another's payment details, and threats or violence towards a companion, may be reported to the police and the payment provider, and future reservations declined.